|I have a defective item, how do I return it?
Gemmy Industries warrants to the original consumer/purchaser that all Airblown Inflatables and other Gemmy products are thoroughly tested and inspected before shipment and is guaranteed to be free of factory defects in material and workmanship for 90 days. Please read the "Product Warranty" prior to submitting claim.
If you received a defective product within 30 days, and you have read the "Product Warranty" information, please fill out the form below accurately and completely to obtain a Exchange Merchandise Authorization (EMA) Number.
All requests beyond 30 Days must be handled with the manufacturer (Gemmy) Directly as instructed in the "Product Warranty".
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Call Customer Service - 1-718-815-2570 - Mon - Fri 9am - 4pm EST
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